Return & Refund Policy

At lotan.in, we offer a seamless registration process to enhance your experience. During registration, we may collect the following information:

• Name: Your full name, including first and last name.
• Email Address: Your email for communication purposes.
• Phone Number and Contact Details: To reach you if needed.
• Postal Code: Helps us customize services based on your location.
• Demographic Profile: Information like age, gender, occupation, education, and address.
• Browsing Information: Details about the pages you visit, links clicked, and browsing activity on the site.

We value your privacy and use this data to improve our services, tailor offerings, and ensure a personalized experience. Your data is handled responsibly as per our privacy policy. Should you have any queries, please feel free to reach out to us.

At our website, we offer a variety of products; however, please note that availability may vary. We will provide goods for sale until our stock lasts or unless decided otherwise.

Please be aware that recipes, ingredients, and portion sizes may change without prior notice at the management’s discretion. We strive to maintain high-quality standards and occasionally update our offerings to enhance your experience.

For any specific product inquiries or concerns, feel free to reach out to us. We value your satisfaction and are here to assist you

At our website, all products are sold at Maximum Retail Price (MRP) unless otherwise specified. The prices mentioned during ordering will be applicable on the date of delivery. Please note that the management reserves the right to change pricing when necessary, without any prior notice.

We aim to offer transparent and competitive pricing to provide you with the best value for your purchases. If you have any pricing-related queries, kindly reach out to us for assistance. Your satisfaction is our priority.

We take great care to display our products as accurately as possible on our website. However, please note that not all pictures and presentations may perfectly represent the actual items. The colors of our products displayed on the website are represented as accurately as possible, but variations may occur due to differences in monitor settings. As a result, we cannot guarantee that your monitor’s display of colors will be entirely accurate.
We aim to provide you with a clear and informative visual representation of our products to aid in your shopping experience. If you have any questions about specific products or need further information, please do not hesitate to contact us. Your satisfaction is essential to us.

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Lotan.in for reorder shall be claimed from you.
That you will use the services provided by the website and the company for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the website.
You will provide authentic and true information in all instances where such information is requested of you. Lotan.in reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), lotan.in has the right in its sole discretion to reject the order and debar you from using the services without prior intimation whatsoever.
That you are accessing the services available on this website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this website.
That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.